Effective Date: 23/05/2023
1 Information We Collect:
1.1 Personal Information:
We may collect the following categories of personal information:
Contact Information: such as your name, email address, postal address, and phone number.
User Credentials: such as your username and password for account registration and authentication purposes.
Payment Information: if you make purchases through our Website, we may collect payment card details and billing information.
Communication Information: any personal information you provide when contacting us, such as inquiries, feedback, or customer support requests.
1.2 Usage Information:
When you visit our Website, we may automatically collect certain information about your device, browsing actions, and patterns. This may include your IP address, browser type, referring/exit pages, operating system, date/time stamps, and clickstream data. We may also collect information about your usage of our services, including pages viewed, links clicked, and other interactions with our Website.
2 How We Use Your Information:
We may use the collected personal information for the following purposes:
Providing and improving our services and Website functionality.
Communicating with you, responding to your inquiries, and providing customer support.
Processing and fulfilling orders, including payment processing and delivery.
Sending you marketing communications if you have opted-in to receive them.
Conducting research and analytics to enhance and customise user experiences.
Complying with legal obligations, resolving disputes, and enforcing our agreements.
Cookies and Tracking Technologies:
3 Data Sharing and Disclosure:
We may share your personal information with third parties in the following circumstances:
Service Providers: We engage trusted third-party service providers to assist us in operating our business and delivering services to you. These providers may have access to your personal information but are contractually obligated to use it solely for the purposes of providing services to us.
4 Legal Compliance:
We may disclose your personal information to comply with applicable laws, regulations, legal processes, or government requests.
Business Transfers: If we undergo a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity.
5 Data Security:
We implement reasonable security measures to protect your personal information from unauthorised access, disclosure, alteration, or destruction. However, please note that no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.
6 Your Rights:
Subject to applicable laws, you may have certain rights regarding your personal information, including:
The right to access, update, or delete your personal information.
The right to withdraw consent or object to the processing of your personal information.
The right to request data portability.
The right to lodge a complaint with a data protection authority.
To exercise your rights or if you have any privacy-related questions or concerns, please contact us using the information provided at the end of this Policy.
7 Third-Party Links:
Our Website may contain links to third-party websites or services. We are not responsible for the privacy practices or the content of such websites. We encourage you to review the privacy policies of those third parties before providing any personal information.
8 Children's Privacy:
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children. If you become aware that your child has provided us with personal information without your consent, please contact us, and we will promptly delete such information.9 Changes to this Policy:
We reserve the right to update this Policy at any time. We will notify you of any material changes by posting the updated Policy on our Website or by other means. Your continued use of our Website after the effective date of the revised Policy constitutes your acceptance of the updated terms.
10 Contact Us:
If you have any questions or c